Privacy Policy for Cedar & Sip
At Cedar & Sip, located at 789 Birchwood Drive, Suite 101, Whistler, British Columbia, V0N 1B0, Canada, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our site, use our services, or interact with us. Our online platform provides information about our specialty coffee, artisanal teas, pastries, light lunch options, sustainable coffee beans, catering, and merchandise.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Make a purchase: Information such as your name, billing address, shipping address, payment information (e.g., credit card number), email address, and phone number.
- Sign up for our newsletter or loyalty program: Your email address and potentially your name.
- Contact us through our online platform: Your name, email address, and the content of your message.
- Participate in surveys or promotions: Information you provide in response to our requests.
- Place an order for catering services: Details relevant to the event, contact information, and billing information.
We also collect certain information automatically when you visit our online platform, including:
- Usage Data: Information about how you access and use our online platform, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our online platform and hold certain information.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services: Fulfilling your orders for coffee, pastries, or merchandise, managing catering bookings, and ensuring the functionality of our online platform.
- To process transactions: Handling payments and related services.
- To communicate with you: Sending order confirmations, updates, marketing communications (if you've opted in), and responding to your inquiries.
- To personalize your experience: Tailoring our offerings and recommendations based on your preferences.
- To improve our online platform and services: Analyzing usage to understand preferences and enhance user experience.
- For marketing and promotional purposes: Informing you about new products, special offers, and events at Cedar & Sip.
- To ensure the security of our services: Detecting and preventing fraud or other malicious activities.
- To comply with legal obligations: Adhering to applicable laws and regulations.
Disclosure of Your Information
We may share your personal information in limited circumstances, including:
- Service Providers: With third-party vendors and service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, email delivery, and marketing assistance. These service providers are obligated to protect your information and may only use it for the purposes for which it was provided.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact information provided below.
Third-Party Links
Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Address: Cedar & Sip, 789 Birchwood Drive, Suite 101, Whistler, British Columbia, V0N 1B0, Canada